KSRTC has launched an online medical consultation service to provide employees with easy access to healthcare. The service is available from Monday to Thursday, and employees can book appointments by clicking the Online Medical Consultation link on keralartc.com. This initiative is specifically designed to address the healthcare needs of KSRTC employees, focusing on general medicine. With the increasing prevalence of health issues such as heart disease, cancer, and mental stress among employees, KSRTC has implemented this system to offer direct medical solutions.

Appointments are available in half-hour slots from 10 AM to 2 PM, ensuring personalised consultations. All categories of employees can avail themselves of this service. If further treatment is required, the consulting doctor will provide the necessary prescriptions. In cases where management intervention is needed, appropriate action will be facilitated. The consultations are conducted by the KSRTC Medical Officer, ensuring quality medical guidance and care.